Privacy Policy.

Depending on how you interact with our website, we may collect the following information.

Referrer information

Full name, email address and telephone number; referral submissions and assigned reference numbers; referral history, general status information and reward-related records; and payment and tax information when necessary to issue an approved reward.

Information about referred individuals

Name, telephone number and email address; property address and location; approximate property sale date or year; information about the foreclosure, tax sale or other qualifying property-sale matter; relevant information about ownership, inheritance or the potential claimant's relationship to the property; and documents voluntarily submitted in connection with the referral.

Professional Partner information

Name, business name and business contact details; information provided in a Professional Partner application; account credentials and information necessary to manage partner access; and referral attribution, participation and compensation records.

Technical and usage information

We may collect technical information necessary to operate and secure the website, such as IP addresses, browser information, device information, submission timestamps and records of interactions with our forms and systems.

Consent and acknowledgment records

We may retain records of permissions, acknowledgments and acceptance of applicable program terms, including the wording accepted and the date and time of submission.

We collect information when:

• You complete a referral form.
• Someone submits a referral with your permission.
• You apply to become a Professional Partner.
• You register for or use an approved partner account.
• You check the status of a referral.
• You contact us directly.
• You voluntarily upload documents or provide additional information.

We may also review relevant public records and other lawfully available information to determine whether a referred matter may qualify for our services.

We use the information collected to:

• Receive, review and evaluate referrals.
• Identify potential clients and relevant property-sale matters.
• Verify whether a potential recovery opportunity exists.
• Contact referred individuals who have authorized the referral.
• Process Professional Partner applications.
• Maintain referral attribution and status records.
• Determine eligibility for referral rewards.
• Process approved compensation and maintain required records.
• Respond to questions and provide program-related communications.
• Maintain, improve and secure our website and systems.
• Detect duplicate submissions, fraud, misuse and unauthorized activity.
• Meet applicable legal, regulatory, tax and recordkeeping obligations.

We may also use information to investigate complaints, resolve disputes and enforce our Referral Program Terms.

When submitting another person's information, you must have that person's permission to share it with Royal Recovery Solutions LLC and to allow us to contact them regarding potential recovery services.

You should provide only information reasonably necessary for us to evaluate the referral.

Submitting a referral does not authorize you to access the referred person's confidential records or act on their behalf.

If you believe someone submitted your information without your permission, please contact us at referrals@royalrecoverysolutions.com.

We may share information when reasonably necessary for the purposes described in this Privacy Policy, including with:

Service providers

Technology, hosting, database, document-storage, security and other providers that support the operation of our website and referral system.

Authorized personnel

Employees, contractors and authorized representatives who need information to review referrals, administer the program or provide services.

Legal and professional service providers

Attorneys and other authorized professionals when their involvement is necessary and appropriate for a particular matter.

Payment and tax service providers

Providers used to issue approved referral rewards or meet applicable reporting requirements.

Government authorities and other parties when legally required

We may disclose information when required by applicable law, a valid legal process or a lawful governmental request, or when reasonably necessary to protect legal rights and prevent fraud.

We use Resend to deliver transactional referral confirmation emails. Resend processes the recipient's email address and the email content, including the referrer's first name, referral reference number and status lookup link. These confirmation emails do not include private client or property information.

Google provides optional Google sign-in and the externally hosted fonts used on this website. If you choose Google sign-in, Google processes information needed to authenticate your account and shares account information with our authentication service. Loading Google-hosted fonts sends technical information, such as your IP address and browser information, to Google even if you do not use Google sign-in.

We do not disclose a referred client's confidential case information to a referrer merely because that person submitted the referral.

We do not sell personal information in exchange for money. Any use of advertising or analytics technologies that constitutes a sale, sharing or targeted advertising under applicable privacy laws will be addressed through the disclosures and choices required by those laws.

Our referral website uses Lovable Cloud and its supporting database and storage infrastructure to process and store referral information, account records, consent records and uploaded documents.

Information may also be processed by other authorized service providers when needed to operate the website or administer the Referral Program.

We use administrative access controls and other reasonable safeguards appropriate to the information being processed.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Individual referrers may be able to check the general progress of a referral using their assigned reference number and registered email address.

Approved Professional Partners may have access to an account that displays referrals attributed to them and other information made available through the partner portal.

We limit the information displayed through these features to what is appropriate for administering the Referral Program.

Client documents, confidential financial details, internal notes and privileged communications are not made available solely on the basis of referral attribution.

We may use the contact information provided to communicate about referral submissions, Professional Partner applications, status updates, approved rewards and related program matters.

We may contact referred individuals regarding potential recovery services when the required permission and other applicable legal requirements have been satisfied.

Where required by law, we will obtain any additional consent necessary for particular types of communications.

You may contact us to update your communication preferences or request that we stop nonessential communications.

Requests to stop communications will be honored as required by applicable law, although we may still send communications necessary to administer an existing relationship or comply with legal obligations.

Our website may use cookies or similar technologies that are necessary for website functionality, account access, security and maintaining user sessions.

We use browser local storage to store authentication session information and maintain signed-in account access. Local storage is a browser storage technology distinct from cookies. Clearing this stored session information may sign you out or require you to sign in again.

If we introduce optional analytics, advertising or tracking technologies, we will update our disclosures and provide any choices or consent mechanisms required by applicable law.

Your browser may allow you to control or delete cookies and local storage. Disabling essential browser storage may affect website functionality and account access.

We retain information for as long as reasonably necessary to evaluate referrals, administer the program, maintain business records, resolve disputes, prevent fraud and comply with applicable legal obligations.

Different categories of information may be retained for different periods depending on their purpose and applicable requirements.

Records are not automatically deleted or de-identified. Retention and deletion currently require manual review and action. Royal Recovery Solutions LLC must establish a documented retention and disposal process that addresses the purposes for keeping information and applicable legal, tax, recordkeeping and operational requirements, including when information may be deleted, de-identified or securely disposed of.

Depending on where you live and the laws that apply, you may have rights to request access to, correction of or deletion of certain personal information, or to exercise other applicable privacy rights.

To submit a privacy request, contact referrals@royalrecoverysolutions.com.

We may need to verify your identity or authority before fulfilling a request.

Certain information may need to be retained to comply with legal obligations, maintain accurate transaction records, prevent fraud or establish and defend legal claims.

We will review and respond to requests in accordance with applicable law.

The website for Royal Referrals, the referral program of Royal Recovery Solutions LLC, is not directed to children under the age of 13, and we do not knowingly solicit personal information directly from children under 13 through the website.

If we become aware that information has been collected in violation of applicable children's privacy laws, we will take appropriate steps to address it.

Information involving minors in inheritance or other legal matters will be handled through an appropriately authorized parent, guardian or legal representative where required.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of websites or services that we do not control. We encourage visitors to review their privacy policies before providing personal information.

We may update this Privacy Policy to reflect changes in our practices, technology, legal obligations or services.

When we make changes, we will update the effective date and provide additional notice when required by applicable law.

For questions, privacy requests or concerns about how your information is handled, contact:

Royal Recovery Solutions LLC

Email: referrals@royalrecoverysolutions.com

Website: royalrecoverysolutions.com